Risk Operations Analyst

Description

Join us in revolutionising B2B payments!

Two is bringing the very best of B2C e-commerce to B2B. We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing 30% month-on-month, our goal is to become the world’s largest B2B payment solution by 2027. We’re backed by the very best VCs in the world — raised over €30m from Sequoia, Shine, Local Globe, Antler, Posten and influential angel investors in Fintech.

Two is built by a passionate and energetic team with second-time founders with successful exits. We are a small, but mighty team leading Two into new countries. We have a global mindset, but deeply understand local nuance. We are entrepreneurs at heart, problem-solving to launch new countries end to end. We are team players that execute diligently from ideation to reality. We believe in diversity in opinions and ideas and expect all employees to think like an owner.

If you crave a challenge, brace yourself, as our next chapter promises to be truly exhilarating.

Location:

The perfect candidate for us would be located in Oslo or London, where our talent hubs are situated. 

About the Role:

We are seeking an exceptional and detail-oriented Operations Analyst in Risk to join our rapidly growing operations team. As an Operations Analyst, you will play a pivotal role in safeguarding Two's financial ecosystem by detecting and preventing fraudulent activities as well as optimising our credit risk exposure on top of our risk engine. Collaborating closely with the wider Operations team, you will contribute to enhancing our fraud detection strategy and our risk management processes. Additionally, you will engage with relevant authorities when necessary and take ownership of investigations from start to finish.

Responsibilities:

• Monitor and analyse transactions to identify potential fraud
• Independently run end-to-end fraud investigations, from discovery to filing with relevant authorities
• Collaborate with internal teams to implement robust fraud prevention and credit control measures
• Communicate with merchants to address fraud-related issues and credit escalations
• Conduct regular audits and risk assessments to ensure the security of our transactional system
• Own and continuously improve internal fraud and credit-related manual processes
• Report and own KPIs related to fraud and credit operations

Who You Are:

• Experience in operations, ideally in the fintech/lending space
• Self-starters with strong business acumen, an entrepreneurial mindset, and problem-solving skills with an emphasis on product development
• Excellent written and verbal communication skills for communicating effectively in teams of technical and non-technical individuals
• Skill and comfort working in a rapidly changing environment with dynamic objectives and iteration with users
• Naturally inquisitive with an investigative mindset
• Fearless in taking ownership of your tasks
• A problem-solver who enjoys tackling challenges head-on
• Highly organised with excellent attention to detail

Requirements

• Up to 2 years of experience in operations or risk mitigation, and/or compliance management
• Demonstrated strong analytical and problem-solving skills
• Exceptional written and verbal communication skills
• Experience in a start up/ scale up environment would be advantageous

Benefits

• Embrace flexibility with our onsite and remote-friendly working framework!
• NOK 5000 annual allowance to invest in your mental and physical well-being 🤸
• NOK 5000 annual allowance for personal growth and learning 📚
• NOK 5000 allowance towards a new cell phone every 24 months (from your 6th month anniversary) 📱